Frequently Asked Questions (FAQs)

Shipping and Order Management

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are.

All domestic orders (USA) above $100 order value will be delivered expedited within 48 hours, if placed before 1pm EST. Other orders, below $100 order value, will take 5-7 business days to arrive (USA).

Overseas deliveries can take anywhere from 7-20 days. More delivery details will be provided when you initiate the checkout and in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout which will give you more information.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. More details can be found here (Refund Policy).

Other Questions

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

In connection with the sale of batteries or with the delivery of devices that contain batteries, we are under obligation to bring the following to your attention:
As the end user, you are legally under obligation to return used batteries. You can return old batteries, which offer or have offered in our new battery assortment, free of charge to our dispatch warehouse (dispatch address). The symbols showed on the batteries have the following meaning:
The symbol of the crossed-out dustbin means that the battery may not be discarded with the household waste.
Pb = Battery contains more than 0.004 percent by mass of Lead
Cd = Battery contains more than 0.002 percent by mass of Cadmium
Hg = Battery contains more than 0.0005 percent by mass of Mercury.

Please pay attention to the above instructions.